Sending Emails as Tasks
Q: “I have an email that I want to send as a task to somebody else. How can I do this?”
A: Before I explain how to do it, let me caution as a productivity coach. Just making a task show up in someone’s task list isn’t always the best idea. It’s usually best to forward the email and ask them to accept the assignment.
If you’re not getting good results that way, then their email handling and/or workflow management may need help, and I’d recommend TRO training for them. TRO is a highly simplified yet more powerful approach to GTD principles, and it’s as little as $59. See Tim Kwiatkowski’s great review of TRO for an overview.
So what exactly are the problems with auto-assigning tasks to people, and how do you tell when it might work for you? [Read more...]