Total, Relaxed Organization™ FAQs

Online Training FAQs

General TRO Training FAQs

TRO and Getting Things Done

21 Day Follow-Up & Accountability FAQs

Cost, Guarantee, and Upgrade FAQs

On-Site Training FAQs

Remote Training FAQs

Getting More Information

Get FREE Coaching. Call or Email Now.


Wondering about your particular work arrangement? Need advice on tools or PDAs?
Get free time management coaching and advice from a battle-hardened expert.
Call or email a Priacta coach now.
 
Call 1-888-PRIACTA (1-888-774-2282; or 1-804-591-0511 outside US/Canada).
OR: click here to ask by email.
 

 

Online Training FAQs

  • Online Training FAQs

    What training tools do you support?

    Click here for a complete list, plus other options.

    Where is my TRO Online Training credit?

    Your TRO Online Training credit is stored inside the training system. To see and use your credits:

    • Go to the TRO Online Training Login page and create a new TRO Online Training account using the email address of your order. Log in, start a new training, and you will be able to apply your credit to that training.
    • Or, after creating your online account, log in and go to the Trainings > Training Credits menu. There you may view and reassign credits to anyone.
    • Log in to the Priacta store and select My TRO Training Credits on the left. You can view all your credits there.

    Trouble logging in or using TRO Online Training

    Problems are rare. However, if something isn't working for you, click here for the latest help and troubleshooting tips.

    General TRO Training FAQs


    Call 1-888-PRIACTA (1-888-774-2282; or 1-804-591-0511 outside US/Canada).

    What is Total, Relaxed Organization (TRO)?

    It is life-changing personal and team productivity. See this detailed description. See also TRO and Getting Things Done.

    I don't use Windows or Outlook. Can you train me?

    Yes! We actively train on Mac, paper planners, handhelds, Windows, etc. TRO works with almost any platform.

    Do I need to use a particular planner or software?

    No. We train on Windows and Mac, and TRO works with most planners and tools: Franklin Covey, Day Runner, Outlook, paper lists, your favorite GTD software, smartphones, PDAs, Tablet PCs—use what fits you best. We research and train on a wide range of software. However, some tools have definite advantages over others, so discuss your needs with a coach. We'll adapt the training to fit your tools and style.

    Will TRO training try to change me?

    We (and you) build your solution around you. Total, Relaxed Organization is not a one-size-fits-all approach. We help you adapt sound principles to the natural flow of your day. Because your personal systems will match the way you work, the results feel natural and the training sticks.

    That said, TRO Training is about lasting change, so you will learn new principles and apply new skills. Without such positive changes, nothing in the world can remove the stress of poorly managed time.

    See the Results

      • “I have been trying systems for thirty years. This is the first time I found something that has given me this much of a sense of control and has met my needs as an application developer-business owner-consultant-employee.”
        Eric Eckberg, Solo Developer and GTD Enthusiast, solodevelopersuccess.com
      • “I have never felt so in control of my tasks. TRO is the best investment you could make for your business and your personal sanity”
        Donna Rominiecki, Owner, Snapfinger Catering
      • “The training is really going great and the whole system makes so much sense.... It is really great to know that there is support for the product on the other side of my monitor. Keep it up.”
        Kitt Langkilde
      • “I definitely recommend TRO! I feel much more in control, [and] I am doing more things that I always wanted to do but didn't have the time.... Very useful for working women, [who] have to handle their professional work and a big part of the house chores and kids.... Thanks for your great coaching, support and system!”
        Mar Ruiz, Marketing Mgr, Entrepreneur, Homemaker
      • “A remarkably comprehensive time management approach. Priacta's coaching is very effective, and they aren't satisfied until the client is. I'm sure we will enjoy the benefits of TRO training for years to come.”
        Roy Lambertson, Manager, More Than Moving for Seniors
      • “You have been great! I am really glad I purchased the additional time.”
        Jordan Beard
      • “I'm 10X more organized and clear headed.... You took me through this shift in my life one step at a time and went beyond what was expected countless times. A true class act.”
        Derek Viveiros, Marketing Coach, Maverick Marketing Systems
      • “Thank you for helping me re-gain control of my business/personal life.... [In the] 10 days since we started, I am seeing a major increase in productivity and a major decrease in stress! Gracias!”
        Dan Kern, Citizens Residential Mortgage
      • “I want to congratulate you and whoever else developed TRO for a superb work; it’s very impressive, extremely practical and all details are very well thought out! Great work!”
        Mar Ruiz, Marketing Mgr & Entrepreneur
      • “Priacta has combined the best of the GTD concepts WHILE offering specific tools and strategies to implement those concepts.”
        krhodes48
      • “I'm billing more time, going home early, and sleeping better than I have in years.”
        Stephen Lewis, Attorney, Spinella Owings & Shaia
      • “After [TRO Online Training] I got more done at work in the next several days than I would expect to get done in a few weeks.”
        Mike
      • “You immediately get productive.... TRO can be described as GTD on steroids combined with a step by step plan for implementing [the] system....”
        Eric Eckberg, Solo Developer and GTD Enthusiast, Review: Total, Relaxed Organization
      • “So far I am LOVING Trog Bar and the TRO system! Passed the information on to two of my coworkers, and they are going to do it as well...I have seen a vast improvement in my stress level and productivity. Thanks for a great system!”
        Sarah Kirchner
      • “Yesterday I purchased your Online Training option. I am delighted with the product and have found it, and the TROG Bar, really excellent.”
        David Border, ADAS UK
      • “I absolutely eat this stuff up! Since I use a Blackberry and Outlook, I was thrilled to see that [you] offer customized training based on those tools.... It’s an amazing approach to gaining organization skills. Thank you! Thank you!”
        Debi Gilmore, Director, Mentors International
      • “Terrific program. Am 100% satisfied with my investment. ... Having a well-conceived, practical system for managing it all has made a huge difference in my life.”
        Mitchell Kick, Vice President, SAP
      • “I first came across Priacta when I downloaded their Trog Bar. I soon found it to be a small but mighty tool which significantly simplified my GTD implementation.... I later signed up for the self-directed coaching option.... I've since signed two of my staff up for the Premium Remote Training and they are benefitting considerably from it.”
        Craig Kennedy
      • “Thank you for the training course. I’ve been using a half-hearted implementation of GTD for over a year.... [After] the training course for TRO ... I have much more faith in my system. Thanks for helping me get organised!”
        Kate Hudson, Freelance Web Designer/Developer, Owner, www.goalorganiser.com
      • “Cuts through a whole mountain of time management consultant blather.”
        Jim Phipps, President, Aquastruct
      Coaching & Training All Testimonials

      TRO and Getting Things Done

      How is TRO related to Getting Things Done by David Allen?

      If you've read David Allen's Getting Things Done and see its incredible potential, you'll especially appreciate Total, Relaxed Organization by Priacta.

      TRO is next-generation contextual productivity, so it teaches and improves on the core philosophies of GTD while adding best practices of other proven systems. TRO teaches these principles step-by-step, using your own work, with no guesswork. Enhanced-yet-simplified, TRO can put a busy executive in control in a single day.

      What are the specific advantages of the TRO approach?

      Total, Relaxed Organization takes GTD principles to a whole new level of ease and power:

      • Productive Right Now. Unlike traditional GTD, which is "tool agnostic," TRO gets you fully trained and in control in one day (full-time) or a few days (part-time). You actually get work done as you learn.
      • Step-by-Step Directions. Precise instructions give you a simplified approach with no guesswork, no false starts, and no hunting for solutions.
      • Email with Less Stress. Email processing is fast, fun, and relaxing. Your email communication channel stays unclogged; tasks are captured quickly. Easy "Inbox zero."
      • No Scanning Long Lists. Traditional GTD-style lists are unprioritized and huge. TRO fixes that without sacrificing the "mind like water" benefits of GTD. Choosing next actions is almost automatic!
      • Greater Sense of Accomplishment. TRO automatically gives you a short daily punch list. You see what you know you need to do, so you have a strong sense of accomplishment.
      • Short Weekly Reviews. TRO fixes weekly reviews so they are short (5-10 minutes) and fun! Daily and monthly reviews are just as easy. (By contrast, standard GTD weekly reviews are 1+ hour and stressful.)
      • Automatic Follow-Up. "Waiting For" items don't require separate tracking and reviewing. They automatically stay on track. Plus, others report back to you without nagging when they're TRO-trained.
      • Stop "Falling off the Wagon." TRO teaches a self-rewarding approach, then follows up tenaciously until your habits are second nature [click here for live proof].
      • Relax in a Crisis. TRO isn't a treadmill. You'll learn powerful strategies for bloated inboxes or work surges where typical GTD-style "processing" is often overwhelming.
      • Balance Your Life Naturally. With TRO, harmonizing all areas of your life is simple and natural.
      • Goals and Projects Stay on Track Automatically. Focus naturally on your Most Profitable Activities. You move almost unconsciously towards your highest goals. No need to scan a huge Projects list!
      • No Wondering "How?" Expert coaching or coach backup (you choose) is just a call or email away. "Call in the cavalry" at any time for mentoring and answers.
      • All the Answers. TRO training includes details for tough situations where you are usually left hanging, like filing unusual project support items, processing client/prospect files, tackling complex research project files, and retiring strange piles of "stuff."
      • Don't Shock Your Wallet. A wide range of TRO self-training and coaching options meet all needs and budgets, from CEOs and executive teams to students.
      • Guaranteed! TRO is backed by Priacta's Total Satisfaction, 60-Day Money-Back Guarantee.

      Read our client testimonials for a better idea of what this can mean for you.*

      Also, see our white paper: TRO and GTD: How is TRO Related to GTD?

      21 Day Follow-Up & Accountability FAQs

      Why is "21 Day Follow-Up" important?

      Once you've learned new principles and methods, you need to follow them until they become habit. 21 day follow-up ensures that this happens. It's so essential that we built it into all of our coaching and training, including TRO Online Complete Training. Here's why:

      • It protects your TRO training investment (time and money);
      • It facilitates change as quickly as possible by keeping you on the right track.
      • It virtually guarantees effective, lasting habits as you follow your new routine daily for nearly a month.

      Does a coach need to be involved in the follow up?

      We strongly recommend it. Adding a coach makes a huge difference:

      • Your coach reviews each report personally and makes immediate recommendations for change,
      • Frustration, lost time, and false starts are eliminated,
      • Bad habits can't develop, and
      • You are held accountable by a trusted expert, which increases the quality and chances of your success.
      • Overall Benefit: You get the best possible change, as quickly as possible.

      This is why all our remote and on-site coaching options include coach follow-up and accountability.

      When does "21 Day Follow-Up" start? How does it work?

      You decide when your 21-day follow-up begins. Youn tell us you are ready inside the online training system, in the Accountability Lesson. Breaks are allowed for vacations, illness, etc. You control the starting date, work schedule, and any pauses from that training page.

      Each day, 21-day follow-up email is sent with a hyperlink to the online training system. There, you'll see:

      • Daily milestones and progress reports to check your progress
      • Additional training and reviews of pertinent principles
      • (If a coach is involved) Expert personal assessment and monitoring of your progress
      • (If a coach is involved) Personalized answers to questions and concerns
      • (If a coach is involved) Customized reports, training, and follow-up days to meet your needs

      It's designed to be fast and simple, and it's kept online where you can review it later. If you miss a report, you're reminded by email daily until you take care of it.

      What about conferences or breaks during the 21 days?

      Conferences, breaks, and sickness are part of real life and a real training opportunity. When planning your training, keep in mind:

      • 3-day weekends or days off aren't a problem. (Initial training sessions should be consecutive if possible.)
      • If you travel, not to worry. You need to learn how to work on the road anyway. Once you have your portable office (we help you set it up) training or follow-up while on the road is a great idea.
      • A vacation of a week or less at least 8 days after completing the initial training should be no problem. Just put your follow-up on hold (see above). Your coach can help you pick back up when you return. Your inbox will bloat while you're gone, but that's OK—it's good practice for the usual crises.
      • If multiple week-long breaks are likely (delivery of a baby, vacations, etc.) then wait until you have a block of one month with only one foreseeable major interruption.at least 8 days after you finish training.

      Cost, Guarantee, and Upgrade FAQs

      How much is TRO training? Is it worth it?

      Total, Relaxed Organization™ training ranges from $69 to $1950 per person, depending on your needs. It is an investment that pays off in a big way. In return, you get roughly 15%-25% more time/productivity per week. By focusing this time on your most profitable/meaningful activities, you can easily realize a huge return on your investment.

      Is your training guaranteed?

      Yes! All our products and services are backed by our Total Satisfaction, Money-Back Guarantee, so you can experience Total, Relaxed Organization with complete confidence.

      How do I see all the TRO training options?

      For an overview of Total, Relaxed Organization training and all training options, see our main TRO page. For a quick summary of training options and prices, see our online store. Or click here to learn more about specific training options:

      How do I upgrade from one training system to another?

      You can upgrade from one software or training package to another for only the difference in cost.

      To upgrade, go to the online store and select the training option you want. At the bottom of that product page you'll see a drop-down list of "Upgrade" options. Choose the option for your current training system and check out. Your prior purchase will be verified during check out and/or processing of your order.

      On-Site Training FAQs

      Where does on-site training take place?

      The training takes place in your own office. If you have more than one, it takes place in your primary workspace. Your coach will carefully observe your work environment and your style of work to help you make the necessary changes on the spot.

      I'm a busy person. How do I make time for this?

      You'll get a lot done. On-Site TRO Training does require that you accept no calls, no interruptions, for at least one full work day. (Remote and Self training is more flexible.) However, you will get a lot of your day-to-day work done because we take a "learning by doing" approach.

      How do you change habits in one day?

      Training lasts beyond just the day in your office. We provide 21 working days of unlimited follow-up by email, phone, and Internet. Your coach will be available as needed to answer questions and help you stay the course until you "own" the system.

      Remote Training FAQs

      How well does Remote Training work?

      Brilliantly—the same as for our On-Site training. Retention may even be enhanced because the trainee reads and prepares before being coached, and the training can take place over several days, making it easier to absorb.

      What if I use special software or tools?

      The TRO Online Training System and TRO Field Guide can be customized automatically for a growing number of task managers, calendars, email clients, and PDAs. However, if your tools aren't yet supported, we recommend a Remote Training option to get custom coach help for your situation.

      Getting More Information

      Can I Call a Coach for Free?

      Yes! We love to answer questions, help you assess your needs, and make recommendations. In just a few minutes you can have fast, free answers from a battle-hardened expert. Call a TRO coach now at 1-888-PRIACTA (1-888-774-2282; or 1-804-591-0511 outside US/Canada).

      Get FREE Coaching. Call or Email Now.


      Wondering about your particular work arrangement? Need advice on tools or PDAs?
      Get free time management coaching and advice from a battle-hardened expert.
      Call or email a Priacta coach now.
       
      Call 1-888-PRIACTA (1-888-774-2282; or 1-804-591-0511 outside US/Canada).
      OR: click here to ask by email.
       

       

      *GTD and Getting Things Done are registered trademarks of David Allen and Co. Priacta, Inc. is not affiliated with or endorsed by David Allen and Co. or Franklin-Covey Co. Priacta, TRO, Trog, the Priacta 4-color interleaved diamond, and Total, Relaxed Organization are trademarks of Priacta, Inc.